Apartments in Charlotte, NC

We’ve gathered answers to the most common questions about life at our community, from leasing details and monthly pricing to our amenities and neighborhood highlights.

Our goal is to provide helpful information about common questions below. If you don’t find what you're looking for here, please contact our team. We look forward to assisting you!

Applications are processed on a case-by-case basis and are typically approved within 48–72 hours after all required screenings are completed.
No, furnished apartment homes are not available.
Yes, short-term lease options are available.
No, corporate leases are not available.
Yes, current leasing incentives may include up to 8 weeks free rent, plus additional offers such as custom closets or a $500 gift card; contact the leasing office for full details and availability.
Yes, decorating is permitted; however, certain changes such as paint color alterations may have restrictions or require approval.

Our apartments in Charlotte, NC in-unit amenities and and conveniences, including a range/oven, dishwasher, garbage disposal, and in-unit washer and dryer.

No, subletting is not permitted.
Yes, all apartment homes include an in-unit washer and dryer.
Yes, the pool is open year-round from 10:00 AM to sunset.
Yes, the fitness center is open 24 hours a day, 7 days a week.
Yes, the community offers controlled access and includes a parking garage.
No, packages are not held at the leasing office; however, a dedicated package room is available for deliveries.
Yes, parking is available for residents, including options for additional and reserved spaces, as well as limited visitor parking. For the most up-to-date parking availability and pricing details, please visit the Floorplans page or contact the leasing office for a personalized quote
Yes, EV charging stations are available on-site, with four stations provided.
Yes, the community is located near both light rail and bus transit options.
The community is located within the Charlotte-Mecklenburg Schools (CMS) district.
Rent can be paid online, by cashier’s check, or through flexible payment options such as Flex.

Yes, renter’s insurance is required at our apartments in South End Charlotte.

No utilities are included in the rent; residents are responsible for all utility costs.
Water service will be set up by the property, and residents are responsible for contacting Duke Energy to establish electricity service.
Internet and cable services are optional; residents may choose their preferred provider.
Yes, the community is pet friendly.
Yes, the community allows pets and associated fees apply. For the most current pet fees, monthly costs, and full details, please visit the Floorplans page or contact the leasing office for a personalized quote.
Yes, pet restrictions apply; please contact the leasing office for full details.

Yes, on-site maintenance is available at our Charlotte, NC apartments, including after-hours emergency service.

Yes, you can submit a maintenance request through the resident portal or contact the leasing office directly.

Yes, once a service request is submitted, the maintenance team will diagnose the issue and provide an appropriate solution.
No, you are not required to be present for maintenance to be completed.

Yes, during business hours you should contact the leasing office; after hours, you will need to contact a locksmith for assistance.

Yes, the service team coordinates cleaning, repairs, and vendor services to ensure the apartment is fully prepared and ready prior to move-in.